SHOP TERMS AND CONDITIONS

1. THE KISS THE FROG ONLINE STORE LOCATED AT WWW.KISSTHEFROG.COM.PLIS OPERATED BY KTF MONIKA SZCZUKA-STAWSKA, WITH ITS REGISTERED OFFICE AT UL. ZĄBKOWSKA 18/29 IN 03-735 WARSAW, POLAND, REGISTERED BY THE POLISH CENTRAL REGISTRATION AND INFORMATION ON BUSINESS OPERATED BY THE MINISTRY OF ECONOMY OF THE REPUBLIC OF POLAND UNDER TAX NUMBER (NIP) 8791689461, HEREAFTER REFERRED TO AS “THE STORE”.

GENERAL RULES

1. THE CUSTOMER IS REQUIRED TO READ THE RULES BEFORE ORDERING.
2. ORDERS IN THE STORE CAN ONLY BE PLACED ELECTRONICALLY. ORDERS CAN BE PLACED 24 HOURS A DAY, 7 DAYS A WEEK. EXECUTION WILL TAKE PLACE ON WEEKDAYS, FROM MONDAY TO FRIDAY, EXCLUDING PUBLIC HOLIDAYS.
3. THE PERSONAL DATA OF CUSTOMERS IS PROTECTED UNDER THE POLISH LAW.

WAYS OF PAYMENT

1. THE ACCEPTED METHOD OF PAYMENT IS A BANK TRANSFER TO THE FOLLOWING BANK ACCOUNT:

   IDEA BANK 07 1950 0001 2006 0296 3525 0002

   KTF MONIKA SZCZUKA-STAWSKA

   ZĄBKOWSKA 18/29

   03-735 WARSAW, POLAND

2. THE NAME OF THE PERSON PLACING THE ORDER SHOULD BE INDICATED IN THE TRANSFER TITLE.

ORDER EXECUTION

1. THE ORDER IS EXECUTED AFTER THE RECEIPT OF PAYMENT TO THE STORE’S BANK ACCOUNT.
2. THE SHIPPING OF ORDERS IS REALIZED WITHIN 2 TO 5 DAYS. THIS SHALL BE COUNTED FROM THE MOMENT OF THE PAYMENT BEING CONFIRMED IN THE STORE’S BANK ACCOUNT.

PRICES

1. THE PRICES PRESENTED NEXT TO THE PRODUCTS OFFERED BY THE STORE INCLUDE ALL DUTIES, CHARGES AND TAXES, INCLUDING VAT AND ARE DENOMINATED IN POLISH ZLOTYS.
2. THE PRICE OF THE PRODUCT DOES NOT INCLUDE SHIPPING COSTS. THE SHIPPING COSTS ARE ADDED TO THE ORDER TOTAL.

ORDERS

1. THE ORDER IS CONSIDERED TO BE PLACED BASED ON THE PROPER FILLING OUT OF THE ORDER FORM AND THE PROVISION OF ACCURATE PERSONAL DATA.
2. THE STORE ALLOWS THE CUSTOMER TO PLACE AN ORDER WITHOUT HAVING TO REGISTER.
3. THE AGREEMENT BETWEEN THE STORE AND THE CUSTOMER SHALL BE TREATED AS CONCLUDED FROM THE MOMENT OF THE ENTRY OF THE CUSTOMER’S ORDER INTO THE STORE’S COMPUTER SYSTEM, UNDER THE CONDITION THAT THE ORDER IS IN ACCORDANCE WITH THE STORE’S TERMS AND CONDITIONS.
4. AFTER THE CONCLUSION OF THE ORDER, THE CUSTOMER WILL RECEIVE AN E-MAIL ENTITLED “ORDER CONFIRMATION “, INCLUDING A CONFIRMATION OF ALL THE ESSENTIAL ELEMENTS OF THE ORDER.
5. NATIONAL AND INTERNATIONAL SHIPMENT RATES ARE CHARGED. SHIPMENT PRICES ARE VALUED ACCORDING TO THE RATES OF THE SERVICE PROVIDER.

RETURNS

1. THE CUSTOMER MAY CANCEL AN ORDER FOR ANY REASON WITHIN 14 DAYS OF ITS RECEIPT.
2. THE CUSTOMER WILL RECEIVE THE VALUE OF THE RETURNED CLOTHES WITHIN 14 DAYS FROM THE DATE OF THE DELIVERY OF THE CLOTHES TO THE COMPANY. REFUNDS SHALL BE MADE TO THE CUSTOMER’S BANK ACCOUNT, SO PLEASE INCLUDE THE DATA NECESSARY TO RETURN THE AMOUNT PAID (NAME, ADDRESS AND ACCOUNT NUMBER) TOGETHER WITH THE RETURN.

COMPLAINTS

1. IF CLOTHES ARE RECEIVED THAT HAVE DEFECTS OR WERE DAMAGED DURING DELIVERY, PLEASE CONTACT [email protected]TO DESCRIBE THE DEFECT.
2. REFUNDS SHALL BE MADE TO THE BANK ACCOUNT PROVIDED.
3. UNDER POLISH LAW, THE CUSTOMER HAS THE RIGHT TO REGISTER A COMPLAINT WITHIN TWO YEARS FROM THE DATE OF PURCHASE OF THE PRODUCT, AS LONG AS NOTIFICATION IS GIVEN WITHIN TWO MONTHS OF FINDING A DEFECT. IT IS ENOUGH TO SEND SUCH A NOTICE TO [email protected]BEFORE THE EXPIRY OF THE DEADLINE.
4. THE STORE’S DEADLINE TO REVIEW ANY COMPLAINT IS 14 DAYS. THE STORE WILL NOTIFY THE CUSTOMER BY THE SAME METHOD WITH WHICH THE COMPLAINT WAS SENT, UNLESS THE CUSTOMER STIPULATES ANOTHER FORM OF CONTACT. IF, WITHIN THIS PERIOD, THE STORE DOES NOT COMPLY WITH THE COMPLAINT, IT IS IMPLIED THAT IT WAS REJECTED.

COPYRIGHT

1. THE KISS THE FROG LOGO AND ALL THE DESIGNS PRESENTED ON WWW.KISSTHEFROG.COM.PLARE THE PROPERTY OF THE STORE. ALL COPYRIGHT,
2. PERSONAL AND PROPERTY ELEMENTS OF THE STORE ARE RESERVED.
3. ALL DATA, DESCRIPTIONS AND PICTURES PRESENTED IN THE STORE MAY NOT BE COPIED, DISSEMINATED OR USED FOR COMMERCIAL PURPOSES.

FINAL PROVISIONS

1. IN MATTERS NOT MENTIONED IN THE ABOVE STORE REGULATIONS, THE EXISTING PROVISIONS OF POLISH LAW ARE APPLIED.